.

Return Policy – Clozila

RETURN POLICY

We offer FREE RETURNS!!!!

At Clozila, LLC, we strive to provide exceptional customer service and the perfect shopping experience to our customers. Therefore, if you are not satisfied with your purchase, you may return the items in new and unused condition with the original package within 30 days. All return request past 30 days after receipt of the item(s) will not be accepted and will become a FINAL SALE. We reserve the right to refuse any return that does not meet our requirements including any signs of wear.

Sales & Clearance Items

Please note that items purchased through special promotions, sales, or clearance are final, and therefore are not eligible for returns or exchanges as well as all sales for accessories, swimwear, intimates, and lingerie. If you return these items, a 20% restocking fee will be applied.

To process an eligible return, please send us an email at [email protected] and we send you help process your return free of charge. Once approved we will generate the FREE prepaid label, we will email you with the label attached, you will print the label, attach it to any box/package and return the items. Up on receive the free return label, you have 30 days to send the item back for full refund.

Note: Free return labels are available for items being shipped within 48 continental states only.

Refund Processing Time

Refunds will be issued in the original form of payment. Please allow 2-3 weeks from the return ship date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. Please visit our refund policy for more information.